Privacy policy

Privacy policy, cookies and, Terms and conditions

About this policy

This policy explains what types of personal information will be gathered when you visit the Richmond College’s website, and how this information will be used. Please note that this policy applies to the University’s main web page: www.richmondcollege.co.uk

Other sites run by the University may carry their own privacy policy and/or provide additional information relating to their activities, which will supersede or supplement this privacy policy.

If you follow a link to any other website, please check their policies before you submit any personal information to those websites.

On some parts of the website, you may be asked to provide some limited personal information in order to enable the provision of certain services (e.g. prospectus ordering, registering with a society, applying for a vacancy etc). The University may store this information manually or electronically. By supplying this information you are consenting to the University holding and using it for the purposes for which it was provided. Information provided will be kept for as long as is necessary to fulfil that purpose.

We also collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our webmasters. This allows us to ensure that content from our site is presented in the most effective manner for you and for your computer.

Personal information provided to the University by you will only be used for the purposes stated when the information is requested. Personal information will not be sold to third parties, or provided to direct marketing companies or other such organisations without your permission. Personal information collected and/or processed by the University is held in accordance with the provisions of the Data Protection Act 1998.

Demographical and statistical information about user behaviour may be collected and used to analyse the popularity and effectiveness of the University’s website. Any disclosure of this information will be in aggregate form and will not identify individual users.

We collect data relating to the demographic and interests of our users via tools such as Google Analytics and cookies set by Google advertising networks. This data is used in aggregated form to help improve the site and the University’s marketing efforts

Information which you provide to us will ordinarily be stored on our own secure servers. We also work with third party contractors, some of whom host and operate certain features of the website. Accordingly, information that we collect from you may be collected in or transferred to a destination outside the European Economic Area (“EEA”). That information may be processed by staff operating outside the EEA who work for us or for one of our contractors. By submitting personal information, you agree to this transfer, storing and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

We may disclose your personal information to third parties if we are under a duty to disclose or share such information in order to comply with any legal obligation or to protect the rights, property or safety of the University, its members or others.

Most of our web pages use “cookies”. A cookie is a small file of letters and numbers that we place on your computer or mobile device if you agree. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allow us to improve our website.

The cookies we use fall into the following categories:

  • Strictly necessary cookies
  • Performance cookies
  • Functional cookies
  • Targeting cookies
  • Social media cookies

For more detailed information on the cookies we use on the University’s main web page in www.richmondcollege.co.uk and the purposes for which we use them, see our cookie statement. Please refer to individual websites for further information about the use of cookies on other web pages on the www.richmondcollege.co.uk domain.

We may use cookies set by DoubleClick that allow the advertising network to identify users across multiple sessions purely for advertising purposes. This technology may be used to target ads based on user behaviour, report on advertising campaign performance, and to control how often certain ads are seen by users.

You can amend your cookie preferences for this website at any time by changing your cookie settings:

Cookie settings

The Data Protection Act 1998 gives you the right to access information held about you. For further information about this right and how to exercise it, please see the University’s Policy on Data Protection.

From time to time, we may use your information for new, unanticipated uses not previously disclosed in our privacy policy. If our information practices change at some time in the future we will post the policy changes on this page.

If you are concerned about how your information is used, you should check this page periodically.

If you feel this site is not following its stated information policy, you may contact us at admission@richmondcollege.co.uk or write to:

England :124 City Road, London, EC1V 2NX

Canada : 7030 Woodbine Avenue Markham, ON, Canada L3R 6G2

Terms and conditions

 

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern the Richmond College’s relationship with you in relation to this website

For the purposes of these terms:

  • We and Us means Richmond College who will provide the service to you.
  • You mean the student receiving the services.
  • Course means an online learning course.

Welcome to the Richmond College website.

Richmond College provides this site (richmondrollege.co.uk) to you subject to the terms contained in this document (agreement). If you do not agree with any of the terms of this agreement, kindly do not access or otherwise use this site. Your use of this site shall be deemed to be your agreement to abide by each of the terms set forth below. It is the responsibility of the customer to read such conditions before entering upon a transaction.

Richmond College grants you a personal, non-transferable and non-exclusive right to use its materials and software on any personal media device; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work from, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any rights in the Software. You agree not to modify any of the material in any manner or form. You agree not to access Richmond College products or Services by any means other than through the interface that is provided by Richmond College for use in accessing the Richmond College Services and products.

By registering with Richmond College, you declare that you are of legal age to form a binding contract.You agree in all necessary areas of the registration form to provide real, precise, current and complete information about yourself. You agree to update your registration data as quickly as possible if any of your data modifications. If Richmond College suspects that your enrollment data is not complete, current or precise or otherwise violates these Terms of Use, your account may be subject to suspension or termination and you may be prevented from using the Richmond College website.

Account creation is mandatory to buy from Richmond College. You will need to build a user account and password. You are responsible for keeping the password and account confidential and are responsible for all activities that take place under your account.

You agree to:

  • Notify Richmond College immediately of any unauthorized use of your password or account or other safety violation.
  • Ensure that at the end of each session you log out of your account.

Richmond College cannot and will not be liable for any loss or damage arising from your failure to comply with this section.

You recognise and agree that any content, including but not restricted to text, information, photographs, graphics, etc. or material transmitted or circulated through the site, by Richmond College, its advertisers or third parties, is protected by trademarks, service marks, patents, copyrights or other proprietary freedoms and regulations.

Therefore, unless authorised by the content proprietor, you may not use or distribute any material obtained through the site under any conditions. You agree that you will not publish, reproduce, copy, in whole or in portion, or upload, download, post, email, sell or otherwise distribute content through the site.

The following guidelines of behavior apply to your use of the website and any material you publish on Richmond College, including text, information, graphics, audio or video content, sound, chat, messages, files or any other material (jointly user submissions) whether user submissions are included in blogs, discussion groups, emails, profiles, remarks or any other part or function of the website.

In connection with the website, you may not:

  • Upload, post, email or otherwise send libelous or defamatory, pornographic, sexually explicit, illegitimate or plagiarized user submission;
  • Infringes or violates any patent, copyright, trademark, trade secret or other property right;
  • Violates an obligation of confidentiality that you are bound by contractual or fiduciary relationships (such as inside information, or proprietary and confidential data learned or revealed as part of employment relationships or under non-disclosure agreements);
  • A reasonable person would consider in any manner objectionable or offensive to harassing, abusive, threatening, dangerous, vulgar, profane, excessively violent, racially, ethnically or otherwise;
  • Constitutes a breach of any person’s privacy or publicity rights, a misrepresentation of facts, or hate speech;
  • Violates or promotes others to infringe any applicable law, statute, order or regulation; promotes software or services providing unsolicited e-mail; or
  • Contains viruses, Trojan horses, worms, time bombs, cancelbots or other similar harmful programming routines.

Refunds are not available once payment is received and products have been delivered to the student dashboard or downloaded. This has no impact on your statutory rights.

Once the payment has been made in full and cleared, the goods will be shipped to the customer and any variance of this term will be subject to the terms dictated by Richmond College.

Access to modules and assessments is limited to 5 (five) years, from the date of enrolment. In exceptional circumstances this may be extended.

Assessments can be re-sit as many times as required within the 5 year period as long payments have been cleared.

Failure to keep up with your monthly payments may incur a £50 admin fee and suspension of your online account.

Account discount codes- Discount codes may be awarded to account holders from time to time; such codes may only be applicable to transactions produced through the account that provided and recorded the discount code.

Promotional discount codes – We may give advertising discount codes from moment to moment that may apply to any or certain purchases produced through this website.

All Prices and course fees are listed in British Pound Sterling (GBP), and therefore we are not responsible for any exchange rate changes, nor any bank charges that arise from this or any other payments made to Richmond College.

Richmond College uses reasonable endeavours to ensure the information on the site is accurate, however the information and product listings on the site may contain typographical errors or inaccuracies and may not be complete or current. We create no representation or warranty that any data is precise, complete or up-to-date and we acknowledge no liability to the fullest extent allowed by law for any loss or harm created by any dependence on such data placed by you or any person to whom you may transmit such data.

Richmond College shall have the right to modify, remove any content of the site including prices, sales literature or other documents at any time without any liability or notice as long as such changes do not affect the quality of the goods substantially.

YOU AGREE THAT YOUR USE OF THE WEBSITE SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, RICHMONDROLLEGE.CO.UK, AND ANY SUBSIDIARY, PARENT, AFFILIATES, OFFICER, DIRECTOR, LICENSOR, EMPLOYEE, SUPPLIER, DISTRIBUTOR, RESELLER AGENT, OWNER, OR OPERATOR OF RICHMONDROLLEGE.CO.UK, DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE AND YOUR USE THEREOF.

RICHMONDROLLEGE.CO.UK MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE WEBSITES CONTENT OR THE CONTENT OF ANY SITES LINKED TO THIS SITE AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY:

(I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE WEBSITE,

(III) ANY UNAUTHORISED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN,

(IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE,

(V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR WEBSITE BY ANY THIRD PARTY, AND/OR

(VI) ANY OMISSIONS OR ERRORS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE.

RICHMONDROLLEGE.CO.UK DOES NOT WARRANT, GUARANTEE, ENDORSE OR ASSUME RESPONSIBILITY FOR ANY HYPERLINKED WEBSITE OR OTHER PROMOTION, AND RICHMONDROLLEGE.CO.UK WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. NO INFORMATION OR ADVICE, WHETHER WRITTEN OR ORAL, OBTAINED BY YOU FROM RICHMONDROLLEGE.CO.UK OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS OF USE. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

Academic dishonesty includes any effort by a student by unauthorised means to obtain an unfair benefits (e.g. additional marks) for themselves or other students. Examples of such dishonesty are collusion, deceit, plagiarism, and examination cheating.

Collusion involves, but not restricted to, deliberate cooperation between two or more learners, without formal permission, in the preparation and manufacturing of job presented as individual job. All students involved may be penalised in cases where one (or more) student has copied from another.

Deceit involves misrepresentation or non-disclosure of appropriate data, including inability to disclose any job case that has been or will be used for other scholarly reasons to be presented for evaluation.

Plagiarism is the act of using the words, images, etc. of other people as though they were your own.

Cheating is described as any effort to obtain an unfair benefit in an evaluation (including exams) or to help another student do so. It involves: copying from other candidates, collusion, impersonation, plagiarism, and unauthorised access to unauthorised documents of examination.

It is in the best interests of all students for Richmond College to maintain the good reputation of its awards. Your co-operation is expected in actively protecting the integrity of the assessment process. It is the duty of all students to Richmond College to have high personal standards of academic honesty in their studies and to report any instances of malpractice of which they become aware.

These Terms and Conditions are governed by and constructed in accordance with English Laws, and in the event of any disputes or claims associated with the terms and conditions will be subject to the jurisdiction of the courts of England.

Our Payment Service Provider is Paypal. Paypal provides a secure payment gateway, processing payments for thousands of online businesses, including ours. It is Paypal’s utmost priority to ensure that transaction data is handled in a safe and secure way.

Furthermore, you know that when you see https:/ in the web address and/or when you see the locked padlock symbol next to the URL, your session is in a secure encrypted environment. So you can be sure that you are fully protected when you buy through our site.

Richmond College uses personal data of the customer for appropriate purposes and according to statutory regulations. The personal data given (i.e. name, email address, delivery address, bank details) for ordering products is used by Richmond College for fulfilment and handling of the contract only. This data is treated confidentially by Richmond College and is not given to any third parties who are not part of the ordering, delivery and payment procedures. The customer shall be entitled to access information on their personal data which Richmond College has saved about them, free of charge. They are also entitled to the correction of incorrect data, and the deletion of their personal data if they choose, so long as there is no legal obligation to retain such data.

If you violate these terms and conditions in any manner, we may take such action as we deem suitable to tackle the violation, including suspending your access to the website, banning you from accessing the website, preventing pcs using your IP address from accessing the website, and contacting your Internet service provider to request that they block your access to the website and/or bring court proceedings against you.

Richmond College will handle personal information in accordance with the terms of its privacy policy. Our privacy statement can be viewed at privacy policy

Courses are accredited by a governing body designated by Richmond College, who assess and review all of our content. If the validation partnership changes, Richmond College will always strive to ensure that the new governing body is of the same or greater standard. Therefore no refunds will be given in this scenario to learners.

Before submitting tasks, all students will be recorded with the appropriate awarding organisation.

Richmond College does not in any manner guarantee immediate progress to a university degree or master’s program for learners; this will depend exclusively on the conditions, experience, and implementation of the student to the corresponding university.

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