Programme Overview

The Level 3 Diploma in Hospitality and Tourism Management introduces learners to foundational concepts in the hospitality and tourism industries, emphasising the basics of customer service, industry structure, and marketing. This qualification is designed to equip students with the knowledge necessary for entry-level roles in hospitality and tourism, while also providing a foundation for further academic study in related fields. The curriculum prepares students for both practical engagement and academic progression, with a focus on developing transferable skills and a professional approach within the sector.

Aims of the Diploma

This diploma is designed to:

• Introduce core aspects of the hospitality and tourism sectors, including customer service, industry operations, and marketing fundamentals.

• Develop foundational skills and knowledge for further academic progression or entry-level roles.

• Provide learners with a qualification that enhances employability and transferable skills.

Learning Outcomes

Upon successful completion of this diploma, learners will be able to:

1. Understand the structure and roles within the tourism industry.

2. Demonstrate foundational knowledge of hospitality operations.

3. Apply basic marketing principles to hospitality and tourism settings.

4. Provide effective customer service in hospitality contexts.

   
   

Duration

• Full-Time: 1 Year

• Part-Time: 2 Years

• Maximum Completion: 5 Years from Enrolment

Mode of Delivery

• Distance Education

• Self-Paced Learning

• Course Materials: Video and Text Resources